Scam Refund Program

A: Any individual who has fallen victim to a scam and has lost money as a result is eligible to apply for the Scam Refund Program. This includes victims of online scams, phone scams, and other fraudulent schemes.

A: To apply, visit our website and fill out the Scam Refund Application form. You will need to provide detailed information about the scam, including dates, amounts lost, and any communication with the scammer.

A: You will need to provide proof of the scam, such as emails, transaction records, receipts, and any other relevant documents that can support your claim.

A: The initial review of your application typically takes 1-2 weeks. If additional information is needed, our team will contact you. The overall duration of the recovery process can vary depending on the complexity of the case.

A: Once your application is approved, our team will work with banks, payment processors, and law enforcement to trace and recover your funds. We will keep you informed at each step of the process.

A: While we strive to recover funds in every case, success rates can vary depending on the specifics of each scam. Our team uses advanced techniques and has a strong network to increase the chances of successful recovery.

A: Recovered funds are typically returned via the original method of payment or via direct bank transfer. Specific arrangements will be made on a case-by-case basis.

A: Yes, we prioritize the privacy and security of your personal information. All data provided is handled in accordance with our strict privacy policy and is only used for the purpose of recovering your funds.

A: While our primary focus is on recovering your funds, we work closely with law enforcement agencies. If there is sufficient evidence, they may choose to pursue legal action against the scammer.

A: You can check the status of your application by logging into your account on our website or by contacting our customer support team via phone or email.

A: Visit the Resources section of our website for articles, guides, and tips on recognizing scams and protecting yourself from fraud.